The "Salt Shaker" Reality
In hard-water areas like Hampshire, your hot tank acts like a salt shaker with holes that are far too small for scale to escape. Standard descaling pods can't extract the "Hampshire Stone" trapped behind the internal baffle. Without a professional Tank-Out service, this scale builds up until your machine fails.
1. Collect
I arrive at your home and professionally remove the hot tank. No mess, no stress.
2. Descale
I use food-safe citric acid to chemically dissolve and remove every gram of scale.
3. Return
Your tank is reinstalled and pressure-tested the very same day.
Is Your Machine Leaking?
Don't panic. Over 90% of leaks in T6 and T7 machines are caused by limescale buildup.
When scale blocks the internal baffles, pressure builds up and forces water out of the seals or through the internal safety vents. A professional "Tank-Out" descale clears these blockages and resolves the vast majority of leaks instantly, saving you from a costly machine replacement.
Meet Your Technician
Hi, I'm Paul. Based in Southampton, I've spent years maintaining and repairing dispense equipment across the South Coast.
I am a long-time user and former field technician for Strauss Water systems, having installed and repaired hundreds of machines under the Virgin Pure contract.
While these are excellent bits of kit, they are notoriously difficult to descale. Standard pods loosen scale from the element, but the internal baffle design makes it nearly impossible to flush that debris out. Tanks often sound like a maraca when you shake them, that's limescale flakes trapped inside.
My specialist "Tank-Out" method involves manual agitation and repeated flushing to extract every gram of debris without compromising the tank seals. I save you the cost of a new machine with a technical, food-safe restoration.
Follow on TikTokWhy Trust Me?
- Food-Grade Pure: I use high-purity food-safe Citric Acid. Zero chemical aftertaste.
- Technical Rigor: My "tank-out" method ensures as much scale as possible is removed.
- Safety First: Every tank is visually inspected and tested before reinstallation.
Coverage Area
Serving within 1 hour of Southampton:
Frequently Asked Questions
How long does the service take?
It's a same-day service. I typically collect the tank in the morning and return it fully descaled by the afternoon.
Is the descaling agent safe?
Yes, I only use high-purity, food-grade anhydrous Citric Acid (E330). It is safe for cooking and leaves no chemical residue.
Why can't I just use a descale pod?
In hard water areas, pods dissolve surface scale but can't extract the solid "pebbles" trapped behind the internal tank baffle. My manual flush removes what pods leave behind.
Can I use the machine when the tank is out?
No. I will isolate the machine before removing the tank and it must NOT be turned back on until the tank is reinstalled.
Which areas do you cover?
I am based in Southampton and cover a 1-hour radius, including Winchester, Basingstoke, Portsmouth, Salisbury, Bournemouth and more.
Is there a warranty?
Yes! I provide a 3-month guarantee on the tank flow performance following my descale service.
Flat Fee: £69.99
No hidden costs. Full Same-Day Descale.
Simply message with your postcode and a photo of your machine to secure a slot.
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Independent T6 and T7 Specialist